File Reviewer

Monday to Friday

$700 USD Monthly

Job Description

At Landmark, we are seeking a new Operations Associate who will be responsible for reviewing audio recordings and ensuring transcription accuracy.

Key Responsibilities

• ✔ Review formatting requirements, grammar/punctuation, and overall accuracy in transcription documents to ensure the highest quality in the final product.
• ✔ Assign and distribute audio minutes to our internal contractors for transcription, according to their requested workloads, professional skills, and personal capacities.
• ✔ Process and review audio files uploaded by clients to complete information on audio duration, special formatting requests, and/or audio quality issues.
• ✔ Evaluate contractor requests for rate adjustments on complicated projects.
• ✔ Respond to support messages from internal contractors regarding processes and tasks.
• ✔ Compare files uploaded by clients to prevent the processing of duplicate documents.

Requirements

• ✔ Bachelor's degree in humanities, journalism, communication, or similar.
• ✔ Excellent written and verbal communication skills.
• ✔ B2 - C1 English level.
• ✔ A keen attention to detail.
• ✔ Desirable previous experience transcribing audio recordings.
• ✔ Ability to work independently and meet tight deadlines.
• ✔ Proficiency with Microsoft Office Suite and transcription software.

What we offer

• ✔ Competitive salary and benefits package.
• ✔ Opportunity to work in a dynamic and fast-growing company.
• ✔ Supportive and collaborative work environment.
• ✔ Professional development opportunities.
• ✔ Friendly and collaborative work environment