HIPAA Compliant Transcription Service

Secure Foundation with Salesforce

Through our adoption of Salesforce Shield—a global leader in cloud-based solutions—we are dedicated to creating a secure, reliable, and trustworthy environment that protects your data with the highest level of care.

Data Security Commitment:

Salesforce provides strong functionality and a steadfast commitment to data security, a crucial element in our operations.

Central to Enhanced Security:

Central to our heightened security is Salesforce Shield, a potent tool suite reinforcing data protection and ensuring regulatory compliance.

Seamless Data Safeguarding:

Shield's advanced features seamlessly protect your data while maintaining high-performance standards on our platform.

Salesforce Shield comprises three key features, each serving a unique and vital role in data protection

Platform Encryption

This robust encryption of sensitive data serves as our primary line of defense, solidifying the foundation of our commitment to data security, restrict unauthorized access, and meet regulatory standards.

Event Monitoring

It tracks user interactions for transparency and accountability. It aids in understanding data usage, detecting security threats, and ensuring authorized access to sensitive information.

Field Audit Trail

It offers a comprehensive audit capability to track changes, understand data trends, and maintain an immutable record for audit purposes, ensuring you know the evolution of your data over time.

Our Commitment to Your Data Security

Here's how we've tailored Salesforce Shield to serve you better:

Customized Implementation

Tailored Salesforce Shield ensures peak performance and security. Our Platform Encryption, Event Monitoring and Field Audit Trail configurations align with industry best practices and your security requirements.

Enhanced User Trust:

Salesforce Shield guarantees a secure environment with advanced data protection, ensuring compliance with regulatory standards and building crucial trust in today's digital landscape.

Proactive Security Measures:

Continuously monitoring and updating our security practices in response to emerging threats and industry standards keeps us ahead of potential vulnerabilities, ensuring your data is always protected with the latest security technology.

Your data's security is our top priority, and we are dedicated to preserving its integrity every step of the way.

Fortune 500 technology

We utilize the resources of Salesforce and Amazon Web services - The same cloud services used by the CIA, Netflix, and other Fortune 500 companies - to support the data security needs of our researchers.

We follow the HIPAA Guidelines

All Landmark personnel have completed HIPAA training provided by a third-party consulting firm specializing in HIPAA compliance.

SSL Data Encryption

Each file is encrypted with a unique key, also encrypted by a separate master key that rotates regularly. More about Amazon Web Services Security

PHRP Training - IRB Approval

We have completed web-based training on Protecting Human Research Participants and are always willing to work with Institutional Review Board (IRB’s) requirements.

Accelerate IRB Approval with Landmark's Security Support

Landmark has assisted thousands of researchers in navigating their IRB approvals with comprehensive support documents detailing our security processes.
Request these documents today to streamline your approval process.

Frequently Asked Questions

Can’t find the answer you’re looking for? Reach out to our customer support team.

Do you follow HIPAA guidelines?

We do follow HIPAA requirements, our secure platform will maintain all your files confidential and all our staff has completed training regarding protecting human research participants; we are more than happy to sign a business associate agreement.

Can you sign a BAA?

Yes, we can sign a Business Associate Agreement (BAA). We already have BAAs in place with several universities and offer preferential rates. For more details, please contact us directly.

What does data encryption mean?

Data encryption is a security method where information is encoded so that only authorized parties can access it. When data is encrypted, it is converted into a secure format that is unreadable without a decryption key. This process helps protect sensitive information from unauthorized access, theft, or exposure during storage or transmission.

I need a non-disclosure agreement. Do you have one?

We have a non-disclosure agreement. However, if you have another one you can send it over and we will send it back to you executed.

How can I demonstrate to my IRB that Landmark is secure?

Contact our team to request detailed security documents that outline our compliance with regulations like HIPAA and data protection measures. These documents are specifically designed to assist researchers in navigating IRB approvals. For more information, please visit our contact page or use the direct contact details provided during your service setup.

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A Secure Environment for Your Data